Privacy Policy

Akaya Elegance is committed to protecting the privacy and personal information of all our guests. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you make a reservation, visit our website, or stay at our hotel.

We may collect the following information:

Full name
Contact number and email address
Residential address and government-issued identification details (as required by law)
Payment and billing information
Booking details and stay preferences

The information collected is used to:

Process and confirm your reservations
Provide a seamless and personalized guest experience
Communicate booking confirmations, updates, and important information
Comply with applicable legal and regulatory requirements
Improve our services and guest satisfaction

Akaya Elegance does not sell, rent, or trade your personal information. Your information may only be shared:

When required by law or government authorities
With trusted third-party service providers for payment processing or reservation management
To protect the rights, property, and safety of our guests, employees, and the hotel

We maintain appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or misuse.

If you visit our website, cookies may be used to enhance your browsing experience, remember your preferences, and improve website functionality.

You may request access to, correction of, or deletion of your personal information, subject to applicable legal and regulatory requirements.

Akaya Elegance reserves the right to modify this Privacy Policy at any time. Any updates will be posted on our website and will become effective immediately upon publication.

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact Akaya Elegance through the contact details available on our official website or reservation confirmation.