Cancellation & Refund Policy
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Cancellation & Refund Policy
1. Cancellation Policy
Cancellations made 48 hours or more before the scheduled check-in date are eligible for a full refund.
Cancellations made within 48 hours of the check-in date will be charged one night’s room tariff.
In case of a No Show (guest does not arrive on the scheduled check-in date without prior notice), the entire booking amount is non-refundable.
2. Refund Policy
Eligible refunds will be processed within 7–10 business days to the original mode of payment.
The actual credit timeline may vary depending on your bank or payment provider.
3. Booking Modifications
Date changes are subject to room availability and prevailing room rates.
Modification requests should be made at least 48 hours prior to check-in.
4. Non-Refundable Bookings
Promotional, discounted, and non-refundable bookings cannot be cancelled or refunded unless otherwise stated at the time of booking.
5. Early Departure
Guests checking out before their confirmed departure date may be charged for the remaining booked nights, subject to the hotel’s discretion.
6. Force Majeure
The hotel shall not be held liable for cancellations or delays caused by circumstances beyond its reasonable control, including natural disasters, government restrictions, or other unforeseen events.
For any cancellation or refund-related queries, please contact our reservations team.
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